Terms & Conditions

Last Updated: December 4, 2025

By using this website as a visitor or customer (“You”), You agree to the following Terms and Conditions of Use and Privacy Policy. Please read carefully before using this website or placing an order.

General Provisions

This website is owned and operated by Sweet Boutique KC (“Company,” “We,” “Our,” or “Us”), a home bakery located in Kansas City, Missouri.

Use of this website is at Your own risk. Although We take reasonable steps to maintain a secure website and accurate information, We make no warranties about the performance, security, or reliability of the website.

These Terms may be updated at any time without notice. Continued use of the website constitutes acceptance of all changes.

Age Requirements

You must be at least 18 years old to place an order or use this website. By using this site, You confirm you are legally able to enter binding agreements.

Intellectual Property Notice

All website content—including logos, photos, product descriptions, menu items, graphics, designs, and written content—is the property of Sweet Boutique KC and protected under U.S. copyright law.

You may not copy, download, reproduce, or share any content without written permission from Sweet Boutique KC.

Unauthorized use of Our intellectual property may result in legal action.

Products & Services

Sweet Boutique KC offers baked goods and bakery services including, but not limited to:

– Custom cakes
– Cupcakes
– Cookies
– Seasonal baked goods
– Special-order dessert items
– Event and party orders

Product availability may vary due to schedule, ingredient supply, order volume, holidays, or personal capacity.

We reserve the right to decline any order at Our discretion.

Pricing

All prices listed on the website or provided in quotes are subject to change without notice.

Custom order quotes are valid only for the timeframe stated in the message or invoice.

Sales, promotions, or discounts will not be applied retroactively.

Ordering Policies

Custom Orders

For custom cakes, cookies, or dessert packages, the following applies:

– A retainer or full payment may be required to secure Your order
– Orders are not confirmed until payment is received
– Changes to design, quantity, or flavors must be approved and may incur additional fees
– We reserve the right to refuse designs that are unsafe, unrealistic, or infringe on copyright (e.g., licensed character cakes)

Pickup & Delivery

Pickup instructions will be provided prior to Your scheduled pickup date. You are responsible for arriving on time and storing Your items safely.

If delivery is offered, availability and fees vary by location.

Once items leave Our possession, We are not responsible for:

– Damage during transport
– Improper handling
– Weather-related issues
– Melting or spoilage caused by heat or inadequate storage

Refunds & Cancellations

Because all items are made-to-order:

– All sales are final
– Payments and retainers are non-refundable

Cancellations may be considered on a case-by-case basis, but no refund is guaranteed.
Refunds will not be issued for:

– Changes of mind
– Failure to pick up
– Incorrect storage
– Taste or texture preferences
– Design expectations that differ from unapproved inspiration images

If a genuine error is made by Sweet Boutique KC, We may offer a partial refund, credit, or remake at Our discretion.

Food Allergies & Liability

Sweet Boutique KC operates as a home-based kitchen. While We take precautions, We cannot guarantee that products are free from:

– Gluten
– Dairy
– Eggs
– Nuts
– Soy
– Other allergens

By placing an order, You acknowledge that products may come into contact with allergens and agree to hold Sweet Boutique KC harmless for any adverse reactions.

Disclaimers

You agree to indemnify and hold Sweet Boutique KC harmless for any direct or indirect losses resulting from Your use of this website or consumption of any products.

We make no guarantees regarding:

– Exact color matching (colors vary by screen or ingredients)
– Perfect replication of inspiration photos
– Shelf-life beyond recommended storage
– Results from edible images or printed designs

You are responsible for proper transportation and storage of all bakery items.

Termination

We reserve the right to refuse service or cancel orders at any time if Terms are violated or if necessary to protect the business.

Entire Agreement

These Terms represent the full understanding between You and Sweet Boutique KC regarding use of the website and purchase of goods.

Severability & No Waiver

If any section of these Terms is found unenforceable, remaining sections still apply.
Failure to enforce any portion does not waive Our right to enforce it later.

Governing Law

These Terms are governed by the laws of the State of Missouri.
Any disputes will be handled in a court of competent jurisdiction in Jackson County, Missouri.

Questions

For questions regarding these Terms, please contact:

sweetboutiquekc@gmail.com

Privacy Policy

Last Updated: December 4, 2025

This Privacy Policy explains how Sweet Boutique KC (“We,” “Us,” “Company”) collects, uses, protects, and shares Your personal information.

Contact for Privacy Matters

sweetboutiquekc@gmail.com

General

Your privacy is important to Us. By using this website, You consent to the practices described in this Privacy Policy.
We may update this Policy at any time, with changes reflected by a new “Last Updated” date.

Information We Collect

Personal Data

Information You provide voluntarily, such as:

– Name
– Email address
– Phone number
– Order details
– Delivery information
– Event information
– Any messages sent through forms, email, or social media

Derivative Data

Automatically collected information, such as:

– IP address
– Device type
– Browser type
– Pages visited
– Time spent on the website

Financial Data

Payment information is processed through third-party processors (e.g., Venmo, Square, PayPal, HoneyBook).
We do not store full credit card information.

Social Media Data

If You communicate with Us or submit inquiries via Instagram, Facebook, or TikTok, We may receive publicly available information.

Other Voluntary Data

Survey responses, giveaways, or custom order form submissions.

How We Use Your Information

We may use collected information to:

– Process and fulfill orders
– Communicate about Your order or inquiry
– Send updates, confirmations, or receipts
– Improve website performance
– Provide customer service
– Comply with legal or tax requirements
– Prevent fraudulent activity
– Respond to questions or feedback

Disclosure of Information

We may share information with:

– Payment processors
– Email service providers
– Website hosting services
– Delivery services (if applicable)
– Legal or accounting professionals
– Analytics tools such as Meta Pixel or Google Analytics

We will never sell Your information.

Cookies & Tracking Technologies

We use cookies and analytics tools to:

– Track website performance
– Improve user experience
– Support marketing and retargeting efforts

You can disable cookies in Your browser, but certain features may not work properly.

Data Retention

We retain information only as long as necessary for:

– Order processing
– Customer service
– Business operations
– Legal and tax purposes

You may request deletion of Your data by emailing Us.

Security

We use commercially reasonable measures to protect Your data.
However, no system can guarantee complete security. You acknowledge that sharing data online carries inherent risks.

Your Rights

Depending on Your location, You may have the right to:

– Access your personal data
– Request corrections or updates
– Request deletion
– Withdraw consent

To exercise any rights, email Us at sweetboutiquekc@gmail.com.